The future of AI in consumer experience
Retail Gets Real episode 344: IBM’s Jane Cheung shares consumer study insights and how retailers are using AI
How Saks OFF 5TH is crafting customer-centric experiences
Retail Gets Real episode 343: President and CEO Rob Brooks talks about creating hyper-personal experiences for shoppers.
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Meeting the challenges of unified commerce
Incisiv Chief Strategy Officer Giri Agarwal leads a conversation on the strategies and benefits behind unified commerce.
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