Read the 2013 STORES Top 100 article. View complete Top 100 List.
STORES’ 2013 Top 100 Retailers List Shows Continued Industry Growth -Improving Housing Market Boosts Home Goods Sector-
Washington, July 1, 2013 – In any competitive market it takes true ingenuity to remain at the top, and for retailers, the stakes are even higher. According to STORES’ 2013 Top 100 Retailers list, nine of the top 10 retailers maintained their status from last year. The annual ranking of U.S. retailers by domestic sales, featured in the July issue of STORES magazine, was compiled by Kantar Retail and sponsored by Island Pacific and Kronos®.
“The evolution of consumer expectations, the emergence of new business models and the proliferation of new technology have set retailers on a course of reinvention,” said Susan Reda, editor, STORES Media. “Success is contingent on innovation, relevancy and personalization, and many of the companies on the Top 100 list have embraced those imperatives. There’s no such thing as status quo anymore; we live in a world where shoppers expect seamless personalized experiences across every transaction. It’s both enormously challenging and tremendously exciting.”
Wal-Mart remains at the top of the list, raking in $328.7 billion in 2012, and Kroger, reporting more than $92 billion in sales in 2012, maintained the No. 2 spot for the fourth year in a row.
Costco (4), The Home Depot (5) and Safeway (9) each moved up a single spot, and McDonald’s (10) joined the top 10 list for the first time in the survey’s history, reporting more than $35.5 billion in sales in 2012. The Oak Brook, Illinois-based company welcomed a new CEO in 2012 whose priorities have been listed as improving the customer experience by updating restaurants worldwide, expanding mobile ordering in certain parts of the world, and growing the company’s footprint in 2013 while keeping the food affordable.
Target (3), CVS Caremark (7) and Lowe’s (8) round out the top 10, and Amazon.com, one of only two pure-play retailers on the Top 100 list, jumped from No. 15 to No. 11 this year.
Growth in Home Goods Sector Shows Consumer Resilience
An area of note in this year’s report is the growth seen in the home goods sector. Of the three companies who made the list, each climbed from last year’s position. Thanks to an improving housing market, consumers have come out of hibernation and have begun sprucing up their homes or buying for their new homes. Williams-Sonoma landed at No. 91 this year, up from No. 94 last year, and IKEA North America came in right behind at No. 92, up from No. 95. Bed Bath & Beyond reported more than $10.9 billion in sales in 2012 and landed at No. 36, up from No. 39 last year.
"In many ways 2013's list will be remembered as the last one without Amazon in the Top 10," said Brian Gildenberg, chief knowledge officer, Kantar Retail. "Increasingly today's winning retailers are winning through deep understanding of connection to their shoppers across all touchpoints, and then either intense specialization against specific categories and needs or a deep granular understanding of what their shopper wants as a total solution".
2012 U.S. Sales (000)
Sales Grwth (’12 v ’11)
The Home Depot
About the Survey
The STORES Top 100 Retailers are listed by U.S. sales, which may include estimates for private or closely-held companies. Retailers included in the Top 100 either have group headquarters located in the United States or are foreign entities with significant operations in the U.S. market. For retailers with group headquarters located overseas, data is presented for North American operations only. Revenues from major non-retailing operating segments are excluded where data availability allows.
Kantar Retail (www.kantarretail.com) is a global retail insights and consulting business that works with clients to transform the behavior of shoppers and retailers. Kantar Retail serves the world’s leading retailers and manufacturers and has offices in 15 markets around the globe. By combining the resources of Cannondale, Glendinning, MVI and Retail Forward, the company solves client issues from tactical to strategic. Kantar Retail is headquartered in London and is part of the Kantar Group of WPP.
STORES Media is the publishing group of the National Retail Federation (NRF), the world’s largest retail trade association. STORES Media offerings include STORES magazine (print, digital and mobile versions), STORES.org, STORES Knowledge Series and STORES Weekly. STORES products report on the broad spectrum of strategic issues facing senior retail executives, including: retail technology, supply chain and logistics, credit and payment systems, loss prevention, human resources, omni-channel retailing, communications, marketing, merchandising and other vital store operations.