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Five holiday trends you need to know this week

Got 30 minutes? Join NRF for a series of Monday webinars as our experts discuss the most pressing consumer trends. On Nov. 23, hear about payment methods, gift cards and Black Friday expectations. Learn more.

Latest Retail Sales Outlook released

Concerns about employment, income and a severe deterioration in net worth are reasons consumers will continue to be cautious, says NRF’s Chief Economist. Read more.

Top ten retailers for customer service

The NRF Foundation has announced the top 10 retailers selected by shoppers in its annual Customers’ Choice survey. See who made the cut.

Gift card spending to fall again this year

Despite their popularity among recipients, gift card spending is expected to drop. Many shoppers are concerned the cards are too impersonal or would rather buy items on sale. Read more.

How to create Web copy that customers want

Using search allows shoppers to bypass the home page and go directly to a product page, changing the game completely. A new white paper helps retailers compensate. Learn more.
NRF Special Feature
Retail's Big Show - NRF Annual Convention 2010

Freakonomics author projects consumers’ new demands

Retailers attend free with EXPO pass

Wal-Mart, McDonald’s CIOs focus on innovation