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Retail Across America

Retail Across America: Washington

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In Washington, the retail industry is the largest private sector employer, supporting one in four jobs. In partnership with the Washington Retail Association, hear some of the inspiring stories of retail careers, community and innovation in the state.

Creating a culture of career opportunity at REI

From managing outdoor programs across the U.S. to designing the next evolution of customer experience online, here's a peek inside careers at REI. Watch the video.

How IKEA drives innovation in the supply chain

NRF goes inside IKEA's Tacoma distribution center where innovation is at the forefront and the company has implemented multiple systems to streamline the supply chain. Watch the video.

How Blue Nile saves engagements with exceptional service

There’s no better time to get customer service right than during the holidays. And no one knows the importance of exceeding customer expectations better than online specialty jewelry retailer Blue Nile. The online retailer shares stories of extraordinary customer service and what it means to go above and beyond. Watch the video.

Retail Across America correspondent Sara Weber visits Pike Place Market

On the road in Washington

Washington State not only had great coffee, people and scenery, but it embodied great retail. NRF Student Association Correspondent Sara Weber went behind the scenes and shared this preview of the places we visited and the things we learned about retail in Washington. Read Sara's article.

Retail Across America
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We set out on a road trip to find the most powerful retail stories across the United States, showing how retailers large and small are creating jobs, driving innovation and giving back to the communities they serve. This is Retail Across America.

This is Retail

NRF's award-winning This is Retail campaign brings together industry advocates from established and emerging retail brands to share their career, community or innovation stories in the public arena – challenging many of the misperceptions that exist about the retail industry and its employees.

Retail's Impact
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Find out how the retail industry impacts jobs, income and GDP in your state. View the map and check out the data.