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Business Process Model

Business Process Models

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Business Process Models (BPM) are about how a retailer chooses to do business, and the models are a tool that can help you identify strengths and weaknesses in how you manage your business and your strategy. The Business Process Models subcommittee has developed business process maps to describe the business processes commonly used to operate in retail.

The model is divided into several subdomains:

  • Serve Customers
  • Operate Channels & Shopping Experience
  • Market Goods/Services
  • Manage Merchandising
  • Manage Supply Chain
  • Source Goods/Services
  • Support Enterprise

Learn more about Retail Technology Standards that can help your business stay ahead of the IT curve.