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FIRAE

FIRAE Member Directory

Connect with international retailers

FIRAE members represent associations in 25 different countries on six continents.

Apply to join FIRAE or learn more about the benefits of membership.

Member Directory

AUSTRALIA

Australian Retailers Association

Since 1903, the Australian Retailers Association (ARA) has been the peak industry body representing Australia’s $258 billion retail sector which employs over 1.2 million people. The ARA ensures retail success by informing, protecting, advocating, educating and saving money for its 5,000 independent and national retail members throughout Australia.

Australian Retailers Association
Level 10, 136 Exhibition Street
Melbourne VIC 3000
AUSTRALIA
Tel: +1300 368 041
Fax: +(03) 8660 3399
Email: info@retail.org.au
Web: www.retail.org.au

 

LRFALFRA - Large Format Retail Association

Our vision is clear – to encourage, develop and foster awareness of and relationships within the large format retail industry in Australia.

The Large Format Retail Association (LFRA) (formerly known as the Bulky Goods Retailers Association (BGRA) was established in 1999 as an incorporated association when large format retailing was emerging as a strong and distinct force in Australia’s retail landscape.  On 1st July 2008 the BGRA was converted to a company limited by guarantee, and entity better suited to representing the industry on an Australian wide basis.  On 22nd August 2013 the Association’s Constitution was amended to change its name to the Large Format Retail Association (LFRA).

Today the LFRA is regarded as the national peak body representing the interests of large format retailers, investors, owners, developers and service suppliers in Australia.  Our membership consists of some of the nation’s largest and most respected brands and we belong to the fastest growing sector of the retail industry in the country.

Today bulky goods sales accounts for a massive $59.9 billion or 20.2% of all retail sales in Australia.  Our contribution to employment, economic growth and investment is crucial.  This is reinforced by the fact that direct employment by large format retailers exceeds a massive 183,183 people directly and 216,769 people indirectly.

Large Format Retail Association
PO Box 78, Balwyn North Vic 3104
AUSTRALIA
Web: www.lfra.com.au
Tel: 03 9859 5000
Email: info@lfra.com.au

 

National Retail Association

The National Retail Association (NRA) is an industry organization that provides professional services to the retail and wider service industry throughout Australia. As the pre-eminent voice of the retail industry, we are proud to provide individual business solutions to over 3700 retail businesses across Australia. Our aim is to ensure that businesses within the service sector, whatever their size, have access to specialised knowledge and industry-specific expertise in order to grow and prosper.

If you are a business owner or manager, we can assist you with the latest information and advice, allowing you to operate your business more efficiently and effectively in an increasingly competitive business environment. Our team of experts includes lawyers, industrial relations and human resource practitioners, skilled trainers, major event organizers, labour market specialists, and policy and government relations advisers.

National Retail Association
P.O. Box 91
Fortitude Valley
QLD 4006
AUSTRALIA
Tel: +61 07 3251 3000
Fax: +61 07 3251 3030
Email: info@nra.net.au 
Web: www.nra.net.au

 

NORA (National Online Retailers Association)NORA

NORA is the Voice of New Retail in Australia. A forward facing and progressive industry collective advocating for a technology led retail, a customer centric retail, and an increasingly global and borderless retail. NORA is a catalyst for collaboration, hosting a number of retail deep dives, eCommerce Expeditions, thought leadership social network lunches and other industry gatherings. NORA also has a powerful mentorship program, the NORA Talent Network which connects industry leaders and experts with NORA members.

NORA
Level 12, Tower 1
495 Victoria Ave
Chatwood NSW 2067
Tel: +61 02 9422 2288
Web: www.nora.org.au

Belgium

Comeos

Comeos represents the commerce and services in Belgium, covering retail and wholesale, in the food and non-food sector. Nearly all chains both national and international operating in Belgium are members of Comeos.

Comeos
Avenue Ed. Van Nieuwenhuyselaan, 8
Oudergem - 1160 - Auderghem 
BELGIUM
Tel: +32-2-788-05-02
Fax: +32-2-788-05-03
Email: dominique.michel@comeos.be
Web: www.comeos.be

 

EuroCommerce

Established in 1993, EuroCommerce represents the retail, wholesale and international trade sectors in Europe. Its membership includes commerce federations in 31 countries, European and national associations representing specific commerce sectors and individual companies.

Its mission is to:

  • Promote the visibility and defend the interests of commerce in the European Institutions, ensuring that they understand and take into account the concerns and realities of the sector throughout the decision-making process;
  • Raise awareness among EU decision makers of the importance of commerce in the European economy;
  • Improve the quality of legislation so as to reduce costs and uncertainties for businesses;
  • Keep its members informed of EU developments impacting on their daily activities.

EuroCommerce is a key player in the process of implementing the Internal Market for consumers: it champions the cause of free and open markets both within the European Union and beyond, to the benefit of consumers. EuroCommerce stands for sound and fair competition where all actors in commerce have free access to the activities and markets of their choice.

EuroCommerce
Av. Des Nerviens 9-311040 Brussels 
BELGIUM
Tel: +32-2-737-05-91
Fax: +32-2-230-00-78
Email: cv@eurocommerce.be
Web: www.eurocommerce.be

 

Foreign Trade Association

The Foreign Trade Association (FTA) is the association for European commerce specialized in international trade issues. Its members are national trade associations and companies from all over Europe. For 30 years the FTA has represented their interests, informing and supporting them in their commitment to free trade.

  • The FTA is dedicated to the improvement of the political and legal environment for European commerce with respect to the European Union, international institutions like the World Trade Organization (WTO) and national governments worldwide.
  • It addresses all international trade issues, in particular WTO, customs and procedures, bilateral free trade agreements, anti-dumping and access to markets outside Europe.
  • Trade policy also touches on social and development policy questions. Through the Business Social Compliance Initiative , (BSCI), the FTA is committed to improving social standards in the global supply chain of commerce.

Foreign Trade Association
172 Avenue de Cortenbergh
B-1000 Brussels 
BELGIUM
Tel: +32-2-741-64-02
Fax: +32-2-762-75-06
Email: christian.ewert@fta-intl.org
Web: www.fta-intl.org

Bolivia

Chamber of Industry, Commerce, Services and Tourism (CAINCO)

The Chamber of Industry, Commerce, Services and Tourism of Santa Cruz - CAINCO, is a trade organization which brings together industrial, commercial, services and tourism, legally established in the department of Santa Cruz. CAINCO represents the business sector to promote the development, competitiveness, protection and defense of the interests of business, while contributing to economic and social development.

Chamber of Industry, Commerce, Services and Tourism (CAINCO)
Centro Empresarial TORRE CAINCO
Avenida Las Américas No. 7
Casilla de Correo 180
Santa Cruz de la Sierra
BOLIVIA
Tel: +(591-3) 3334555
Fax: +(591-3) 3342353
Email: cainco@cainco.org.bo
Web: www.cainco.org.bo

Brazil

Brazilian Society of Retail and Consumption – SBVC

SBVC

In recent years the Brazilian retail sector has been protagonist of economic growth and job creation. This "leadership" has brought challenges for the sector. More knowledge, more numbers and statistics, greater political representation, and a constant search for productivity has been essential factors for the development of national retailers. From the mobilization of executives and contractors for various retail segments, as well as scholars and researchers in the industry, it was designed to SBVC, being open, non-profit, multi-sectoral and complementary role to other retail trade associations. SBVC was formed for the purpose of contributing to the increased retail competitiveness by bringing content and market studies, promoting networking between retailers executives from all segments and promoting social actions.

Brazilian Society of Retail and Consumption – SBVC
Av. Paulista, 491, 12th.
São Paulo SP 01311-000
Brazil
Tel: +55-11-2397-0022
Email: ronald@sbvc.com.br
Web: www.sbvc.com.br

Brazilian Association of Commercial Automation (AFRAC)AFRAC

Afrac, a multisectoral association, was founded in 1987 and covers the commercial automation for the Brazilian retail industry.  Headquartered in São Paulo, Afrac represents members from many states in the country.

The most important segments that the association represents are: hardware manufacturers, soft houses, distributors, dealers, service companies, thermal paper manufacturers, thermal paper converters, RFID companies, mobility and retailers.

Afrac is managed by an executive team chaired by the president Araquen Pagotto.  Afrac is the premier entity intermediating with the government and its members.  In addition to that, Afrac has an important role promoting the national and international technologies in the country through the biggest fair in Latin America, the Autocom.

AFRAC
Av. Fagundes Filho, 145 | 9° Andar | Conj. 90
Edifício Austin Office Center
Vila Monte Alegre
São Paulo | SP
Tel: 55 – 11 – 3284 – 7080
Email: comunicacao2@afrac.org.br
Web:  www.afrac.org.br

 

Brazilian Franchise Association (ABF)

The Brazilian Franchise Association (ABF) is a nonprofit organization created in 1987 with the goal to contribute, develop and excel in the technical and institutional development of the franchising system. ABF has established itself as the industry representative body with the Brazilian government, authorities and official bodies.

Furthermore, there are over 800 associate members, including franchisors, franchisees, consultants and service providers.

ABF is committed to helping Brazilian chains expand their operations abroad. The organization maintains relationships with leading international franchise associations and participates in major events abroad, in order to demonstrate the strength of the Brazilian franchise. It is associated with IFA - International Franchise Association, with whom it maintains a bilateral cooperation agreement and the FIAF – Ibero American Franchise Federation, whose Secretary-General for the 2010/11 biennium is ABF Executive Director, Ricardo Camargo, who holds the office for the second consecutive term. It is also a member of WFC - World Franchise Council where, as of March 2009, Ricardo Camargo and the entity's Legal Director, Luiz Henrique do Amaral took on the Executive Secretariat for the 2009/10 biennium.

Brazilian Franchise Association (ABF)
Av. das Nações Unidas, 10.989 11th Floor, cj. 112
São Paulo SP 04578-000
BRAZIL
Tel: +55-11-3020-8800
Fax: +55 11-3020-8802
Email: rcamargo@abf.com.br
Web: www.abf.com.br

 

Camara de Dirigentes Lojistas de Porto Alegre (CDL POA)    

The CDL (Chamber of Shopkeepers Porto Alegre), founded in August 1960, facilitates the need for information exchange between retailers, coordinates the defense of their interests and the need for continuous business improvement action. CDL POA Represents approximately 4,400 member companies, moving at great speed towards a future of new achievements and greater representation in the socio-economic scenario. 

Camara de Dirigentes Lojistas de Porto Alegre (CDL POA)
Rua Senhor dos Passos, 235-1º andar
Porto Alegre, Rio Grande do Sul 90020-903
BRAZIL
Tel: +55-51-3017-8204
Web: www.cdlpoa.com.br

 

Confederação Nacional de Dirigentes Lojistas

The Confederação Nacional de Dirigentes Lojistas (CNDL) represents the retail, most important sector of national economy, which employs five million people and handles nearly $300 billion per year, in addition to being present in all districts in the country. The organization is structured in 27 Brazilian states, 1587 Boards of Directors Tenants (CDLs) in cities and more than 780 thousand members in points-of-sale. It is the maintainer of the Credit Protection Service (CPS), a database of cadastral information with consumers and businesses, which holds 300 million annual consultations. Headquartered in Brasilia, the CNDL is chaired by businessman Roque Pellizzaro Junior, graduated in economics and law. 

The storekeeper movement has half a century of history and its trajectory over corporate interests in trade. The political and economic agenda of the Confederation coincides with the agenda of sustainable development of the nation, particularly the tax and labor reforms, which would enhance the growth of the economy, creating jobs, opportunities to undertake and higher quality of life for the people. 

Strategic issues to make the consume relations more fair are priorities of CNDL - such as the approval of the check law, the regulation of electronic payments (credit cards and debit cards) and the adoption of a positive record (a database that shows the history of the paying consumers). It has the important support of the Joint Parliamentary Front of the Retail Commerce (FPMCV), with 209 federal deputies and 27 senators.

Confederação Nacional de Dirigentes Lojistas (CNDL)
SRTVN Quadra 701
Centro Empresarial Norte-Bloco B Sala 337
Brasília DF 70719-900
BRAZIL
Tel: +55-61-3213-2000
Fax: +55-61-3213-2009
Email: presidencia@cndl.org.br
Web: www.cndl.org.br

 

IDV – Brazilian Retail Development Institute

The Brazilian Retail Development Institute was founded in 2004 by the most important retailers in Brazil and represents different retail segments with operation in the whole country. The Institute's purposes are to contribute for the economy growth as well as propose conditions for the national retail growth in order to increase sales, results and employment.

The founders believe that the retail industry needs to strengthen the relationship with the government authorities, suppliers and the society. Therefore we support the initiatives that allow the improvement among the different retail industries. Among all the activities is to discuss the Tax, Labourist and the Union Reforms.

The IDV members represent 25% of the Brazilian retail sales. There are 9,450 stores and 385,000 employees. Total estimated sales are US$ 50 billion. The Institute counts with the technical support of all members and specialized consultants. The events, studies, researches and workshops enhance and update the retail information nationally and internationally.

The IDV members are: Bob´s, C&A, C&C Casa e Construção, Carrefour, Casas Bahia, Drogasil, Decathlon, DPaschoal, Fnac, Grupo Dimed-Panvel, Grupo Pão de Açúcar, Insinuante, Itapuã Calçados, Leo Madeiras, Leroy Merlin, Livraria Cultura, Livraria Saraiva, Lojas Renner, Lojas Riachuelo, Lojas Marisa, Magazine Luiza, O Boticário, Pernambucanas, Ponto Frio, Quero-Quero Casa e Construção, Ráscal, Ri Happy, Telhanorte, Tok&Stok, Wal-Mart e Gouvêa de Souza&MD.

Instituto para Desenvolvimento
do Varejo (IDV)
Av. Paulista, 171 - 4° andar - Paraíso
São Paulo SP 01311-000
BRAZIL
Tel: +55-11-3251-1936
Fax: +55 11-3405-6609
Email: fabiola@idv.org.br
Web: www.idv.org.br

Canada

CQCDLe Conseil québécois du commerce de détail (CQCD) 

For over 35 years now, the Conseil québécois du commerce de détail (CQCD) has been representing the retail community sector of Québec.  It pursues its mission by representing and promoting the sector, as well as defending the whole retail community with regards to government agencies and various authorities, thus addressing all major issues on a timely basis. Communication wise, the CQCD is actively present and visible in both traditional as well as social media. On a yearly basis, it is also the host of two major events held annually and comprised of two full days each, rich in content on key subject matters for retailers, attracting over seventy high caliber key note speakers, eighty exhibitors, and more than 1250 participants. Those are HoP le Sommet annuel du commerce de détail held in March and the eCommerce-Québec event in October.

The CQCD also offers a wide range of benefits to its members in collaboration with key partners. More specifically, membership comes with substantial discounts on various commodity services, weekly press releases, over ten surveys and researches every year, periodic issues of our electronic newsletter “Détail express” as well as a subscription to the magazine “Le détaillant”.

Le Conseil québécois du commerce de détail (CQCD)
630, rue Sherbrooke Ouest, suite 300
Montréal (Québec) H3A 1E4
CANADA
Tel: +1-514-842-6681
Fax: +1-514-842-7627
Email: lturgeon@cqcd.org
Website: www.cqcd.org

 

 

Retail Council of Canada

Retail Council of Canada (RCC) has been the Voice of Retail in Canada since 1963.  We speak for an industry that touches the daily lives of Canadians in every corner of the country – by providing jobs, career opportunities, and by investing in the communities we serve.

RCC is a not-for-profit, industry-funded association representing more than 40,000 store fronts of all retail formats across Canada, including department, specialty, discount, and independent stores, and online merchants.

RCC is a strong advocate for retailing in Canada and works with all levels of government and other stakeholders to support employment growth and career opportunities in retail, to promote and sustain retail investments in communities from coast-to-coast, and to enhance consumer choice and industry competitiveness.  RCC also provides its members with a full range of services and programs including education and training, benchmarking and best practices, networking, advocacy, and industry information.

Retail Council of Canada
1255 Bay St., Ste. 800
Toronto ON M5R 2A9
CANADA
Tel: +1-416-922-6678
Fax: +1-416-922-8011
Email: djbrisebois@retailcouncil.org
Web: www.retailcouncil.org

China

China Chain Store & Franchise Association (CCFA)

China Chain Store & Franchise Association (CCFA) is the official representative of retailing & franchise industry in China. Currently, there are more than 1000 enterprise members with over 300,000 outlets, including domestic & foreign-invested retailers, franchisers, suppliers, and relevant organizations. The total sale of CCFA retail members (franchise and food service not included) was around 3 trillion CNY in 2016, accounting for 10% of the entire social consumables retail sales.

CCFA participates in policy making and coordination and safeguard the interests of industry and members, and provides a series of professional trainings and industry information and data for our members and establishes platforms for communication and cooperation.

Our members include famous Chinese local retailers andE-commerce companies, such as GOME, SUNING and JD.com. Franchisors and well-known international brands with their legal entities in China are also our partners, such as Wal-Mart, Carrefour, Amazon and B&Q.

China Chain Store& Franchise Association (CCFA)
Room 811, Foreign Economic& Trade Plaza, No., 22Fuchengmenwai STR.
Beijng 100037
CHINA
Tel: +86-10-6878 4942;+86-10-68784935
Fax: +86-10-68784939
Email: mj@ccfa.org.cnKevin.Peng@ccfa.org.cn
Web: www.ccfa.org.cn

 

China General Chamber of Commerce

China General Chamber of Commerce is a national social organization under direct administration of State-owned Assets Supervision and Administration Commission with the juridical association status. CGCC is voluntarily united by enterprises (enterprise groups) in lines of commodity circulation, service and tourism, and local commercial chambers (general chambers), national professional associations, related agency groups, and individuals involved in commodity circulation. Now the Chamber has over 500 members. The aims of China General Chamber of Commerce is to abide by the Constitution and laws & regulations of China, to perform related guidelines & policies of the nation, to respect the social moral standards, to thrive China's socialist market economy by integrating business groups home & abroad, to initiate concerned commercial activities in lines of commodities circulation for promoting international economic connection & cooperation, to be persistent in the service for overall interests of enterprises, to protect the legitimate rights & interests of members, to organize industrial self-discipline, to execute industrial coordination functions, and to play full role as a bridge and bond.

China General Chamber of Commerce (CGCC)
1402, Bldg. 125 Yuetan North Str.
Beijng 100834
CHINA
Tel: +86-10-6839 1212
Fax: +86-10-6839 1446
Email: cgcc_intl@yahoo.com.cn
Web: www.cgcc.org.cn

Colombia

FENALCO

Founded in 1945, the National Federation of Colombian Commerce (FENALCO) is a private organization that protects and promotes free enterprise development within legal and regulated performance.

FENALCO has more than 19,000 member companies, representing about 50,000 stores in 34 cities. FENALCO’s membership also includes more than 100,000 small corner grocery stores as part of the organization’s social and academic work.

FENALCO lobbies on behalf of the industry at both the national and regional level, conducts economic studies, and provides educational programs for all retail sectors. Correo de FENALCO, the organization’s newsletter, is distributed to members as well as 60,000 subscribers of the most important Colombian economic daily newspaper. Each year more than 1,600 people attend the organization’s annual conference, “Congreso Nacional de Comerciantes.”

FENALCO
Carrera 4 No. 19-85 Piso 7
Bogotá, 4405
COLOMBIA
Tel: +57 1 350 0600
Fax: + 57 1 350 9424
Email:guillermobotero@fenalco.com.co 
Web: www.fenalco.com.co

Denmark

DANSK ERHVERVDanish Chamber of Commerce – DANSK ERHVERV

The Danish Chamber of Commerce – DANSK ERHVERV - is one of the largest professional business or­ganizations in Denmark with more than 200 employees, offices in the three ma­jor Danish cities, and an EU office in Brussels. The Chamber represents 17.000 Danish companies and 100 trade associations in service sectors such as wholesale and retail, tourism, business services, IT, welfare services and transport.

POLITICAL INFLUENCE

The Danish Chamber of Commerce is the leading political representative for the Da­nish service sector. The Chamber represents members’ interests in the political arena, helping to resolve the business challenges they face on a local, national and global level. We work closely with politicians and other government representatives to make sure Danish business interests are part of the wider political agenda. We advise more than 300 governmental councils, committees and other official organisations on business-related matters. The Chamber of Commerce plays a key role for members by keeping track of new trends, undertaking industry analysis and proposing solutions to business challenges.

The key themes in our political work are to:

  • Create healthy growth conditions for Danish companies
  • Ensure Danish businesses have access to a well-qualified workforce
  • Help businesses match consumer needs and expectations
  • Strengthen collaboration between the public and private sectors

EXPERT ADVICE

Our member services include providing in-depth legal advice on issues ranging from employment regulations and environmental issues to global expansion. We ensure that members receive up-to-date information on new legislation in areas relevant to all employers.

Our experts, consultants and lawyers provide insight and advice in areas such as:

  • Personnel law
  • Working environment regulations
  • HR and management
  • Business law.

STRENGTHENING INTERNATIONAL TIES AND TRADE

With offices in Denmark and the EU, and with close contact to business organisations and embassies all over the world, the Danish Chamber of Commerce enjoys access to an extensive international network.

We work closely with other European organisations, including Eurochambres (the European Organisation for Chambers of Commerce) and Eurocommerce (the Euro­pean organisation for retail, wholesale and international trade). We also host and ma­nage the secretariat of the International Chamber of Commerce (ICC) in Denmark. ICC Denmark is responsible for safeguarding the interests of its Danish members, and ensures that Danish viewpoints are represented in ICC publications and political work.

All this allows us to provide our members with insight and advice on international trade policy.

THE DANISH CHAMBER OF COMMERCE
BØRSEN
DK - 1217 KØBENHAVN K
Tel: +45 3374 6000
Fax: +45 3374 6080
Email: INFO@DANSKERHVERV.DK
Web: WWW.DANSKERHVERV.DK

Finland

Finnish Commerce FederationFinnish Commerce Federation

The Finnish Commerce Federation is a nationwide lobbying organisation whose mission is to promote Finnish commerce and improve the operating conditions for companies in the sector. The Federation has approximately 2,300 corporate members, and 26 member associations. Including the corporate members of these member associations, the Finnish Commerce Federation encompasses approximately 7,000 companies operating in commerce.

Commerce is the largest employer in the private sector in Finland. It provides jobs for nearly 300,000 persons. Commerce plays a particularly important role in the employment of young people; one in five people under the age of 25 works in the field of commerce.

The Finnish Commerce Federation raises awareness of the sector and contribute to strengthening the position of commerce and the service sector in Finland’s economic life. The Federation negotiates the most extensive collective agreement in the private sector. It develops commerce-related research, training and communications and promotes international cooperation in the sector. In addition, it exerts influence on legislation both at the national and the EU levels in order to promote competition and decrease regulation that complicates business operations.

The federation primarily operates in the fields of

  • Labour market
  • Trade policy
  • Legislation
  • Education
  • Consumer affairs
  • Means of payment
  • Security
  • Tax and economic policy
  • E-commerce and digitalisation
  • Environment
  • Chemical affairs
  • Entrepreneur
  • Research and development
  • Communication

Finnish Commerce Federation
Eteläranta 10
P.O. Box 340
Helsinki 00131
FINLAND
Tel: +358 (0)9- 172 850
Email: kauppa@kauppa.fi
Web: www.kauppa.fi

France

Federation des Enterprises du Commerce et de la Distribution (FCD)

The Business Federation of Trade and Distribution, FCD, includes trade companies specialized in food or dominance. The Federation represents and defends the general and common interests of its members and represents them with public authorities, national or European economic and social institutions, official or private. It explores issues common to all or several of its members, and provides documentation and information professionals. 

Federation des Enterprises du Commerce et de la Distribution(FCD)
12 rue Euler
75008 Paris 
FRANCE
Tel: +33-1-44-43-99-00
Fax: +33-1-47-20-53-53
Email: creyssel@fecd.eu 
Web: www.fcd.asso.fr

 

L'Institut Français du Merchandising

IFM was founded in 1972 to help suppliers and retailers increase business together. With expertise in the point of sale, IFM provides the industry with insight in merchandising to match shopper needs with product assortment, “L’art d’impulser.” Our main event is “Les Journées Annuelles de l’IFM,” conducted annually at the end of November.

IFM’s membership includes retailers, suppliers, and specialists from more than 300 companies. Our mission is to:

  • Promote and encourage exchanges between the members leading similar subjects.
  • Create a real think-tank about retail best practices.
  • Help people work together to develop business and shopper satisfaction.
  • Teach students about merchandising and how to manage retail marketing and merchandising
  • Reward the best collaborations between retailers and suppliers

L'Institut Français du Merchandising
14 Rue de Magellan
75008 Paris 
FRANCE
Tel: +33 56 89 50 50
Fax: +33 58 12 06 06
Email: f.perodeau@ifm.asso.fr
Web: www.ifm.asso.fr

 

IADSInternational Association of Department Stores (IADS)

The IADS, the first association entirely devoted to department stores around the world, was founded in 1928 in Paris where it is currently based after moving to Copenhagen and Geneva. It was founded as a research organisation to share retail management experiences and best practices.

The IADS brings together member companies from Europe, Asia, the Middle East, and America for mutual benefit on the basis of trust. It offers confidential working meetings, an academy, a news service, data analysis, exchange and dialogue, city guides and store visits, and more, covering department store functions and merchandise categories, through different channels.

International Association of Department Stores (IADS)
11-13 rue Guersant
75017 Paris
France
Tel: +33 1 42 94 02 02
Email: iads@iads.org
Web: www.iads.org

Germany

EHI Retail Institute

EHI is a research, training and consultancy institute for the retail industry and its partners. The international EHI-Retail-Network covers around 500 Member-Companies. EHI was founded in 1951. Managing Directors are Michael Gerling and Prof. Prof. E.h. (RUS) Dr. Bernd Hallier. EHI is a 50%-shareholder in GS1 Germany. They coordinate the European EAN in Germany. In cooperation with EHI the Messe Düsseldorf organises EuroShop, the world's largest trade fair for capital goods for the retail industry, and EuroCIS, showing the latest products, solutions and trends in IT and security.

EHI Retail Institute 
Spichernstr. 55 
50672 Köln 
GERMANY 
Tel: +49-221-579-93-50 
Fax: +49-221-579-93-46 
Email: Gerling@ehi.org 
Web: www.ehi.org

 

Handelsverband Deutschland, HDE
(German Retail Federation)

For 90 years the German Retail Federation (HDE) has been the overarching organization of the German retail sector, which consists of about 410,000 independent companies with a total of 2.7 million employees and a yearly turnover of more than 550 billion Euros. 

Retail trade is the third biggest economic sector in Germany, after industry and the crafts. The German Retail Federation has 100,000 business members from all sectors, locations and sizes, which together produce more than 250 billion Euros turnover a year.

The HDE head office is located in Berlin and represents the needs and interests of the whole retail sector. HDE is the legitimate voice of the sector vis-à-vis national and EU-level politics, other business sectors, the media and the public. HDE is an active member of more than 60 national and international organizations. In its role as leading retail umbrella organization, HDE supports individual companies in all professional subject matters. It provides and safeguards the voice and place which the retail sector deserves due to its economic significance.

HDE fulfils its tasks as umbrella organisation of the German retail business supported by its regional and sectoral pillars. At the regional level the German Retail Federation works with 14 State (German Länder) retail associations, 70 regional retail associations, 26 professional trade associations at federal level, and around 100 professional trade associations at State (German Länder) level.

Handelsverband Deutschland, HDE
(German Retail Federation) 
Am Weidendamm 1A
10117 Berlin
GERMANY 
Tel: +49 30 72 62 50 65 
Fax: +49 30 72 62 50 69
Email: hde@einzelhandel.de
Web: www.einzelhandel.de

India

Retailers Association of India (rai)

Retailers Association of India (rai) is the unified voice of Indian retailers working to create an environment that will support the growth of the modern retail industry in India. rai is the body that encourages, develops, facilitates, and supports retailers to become modern and adopt best practices that will delight customers. The three main goals of rai are Retail Development, Facilitation, and Propagation. 

Retailers Association of India (rai)
111/112 Ascot Centre, Next to
Hotel Le Royal Meridien
Sahar Road, Andheri (East)
Mumbai 400 099
INDIA
Tel: +91-22-28269533
Fax: +91-22-28269536
Email: kumar@rai.net.in 
Web: www.rai.net.in

Ireland

Retail Excellence Ireland

Retail Excellence Ireland (REI) is the largest retail industry trade body in Ireland. REI is a not for profits organisation which invests in innovative and exciting learning, market intelligence, commercial services, awards, Government representation and member networking initiatives. Retail Excellence Ireland involves over 1,000 leading retail companies who operate over 11,000 stores in the Irish market.

Our members are the most progressive and innovative retail operators in the marketplace. We make every effort to deliver activity which is wholeheartedly based on member requirements. REI is best known for the Retail Excellence Ireland Awards which annually celebrates the best retail companies, stores people and websites in the Republic of Ireland.

Retail Excellence Ireland
1 Barrack Street
Ennis, Co. Clare 
IRELAND
Tel: +353 65 68 46927
Fax: +353 65 68 92451
Email: david@retailexcellence.ie
Web: www.retailexcellence.ie

Italy

Retail Institute ItalyRetail Institute Italy

Retail Institute Italy offers its members the possibility, through generalized or customized content, to stay updated on the retail world.

The Association operates as an information center and a dedicated search service for collecting and collating experiences and academic skills, expertise and operating know-how within the Retail Marketing. The content's offer is divided in three levels, with growing active participation from its members:

  • First level: INFORMATION, through the website, the press, the Virtual Library;
  • Second level: EVENTS & TRAINING, through conferences, training courses and seminars;
  • Third level: INSIGHTS, with special activities for our members

RETAIL INSTITUTE ITALY
Corso Europa 5
20122 Milano
ITALY
Tel: +39 2 760 16 405
Fax: +39 2 760 29 777
Email: m.volpe@retailinstitute.it
Web: www.retailinstitute.it

Japan

Japan Retailers Association

In May 1978, the Japan Retailers Association (JRA) was proposed and established by the Chambers of Commerce and Industry and other retail-related organizations such as the Japan Department Stores Association and Japan Chain Stores Association with the objective of contributing to the improvement of life through steady advancement and development of the retail industry in Japan.

Membership consists of corporations and individuals in the retail industry, retail-related organizations and corporations, and individuals in non-retail industries, including product manufacturers, trading companies, wholesalers, restaurants, service industries, developers, financial institutions, and others which support the view of JRA.

Japan Retailers Association
Tosho Bldg., 2-2
Marunouchi 3-Chome Chiyoda-Ku
Tokyo 100-0005
JAPAN
Tel: +81-3-3283-7920
Fax: +81-3-3215-7698
Email: hirose@japan-retail.or.jp
Web: www.japan-retail.or.jp

Mexico

ANTAD – Asociación Nacional de Tiendas de Autoservicio y Departamentales
Supermarkets and Department Stores Association of Mexico

ANTAD gathers Supermarket, Department and Specialized Chain Stores. ANTAD is a service organization that represents the legitimate interests of its Associates and promotes the development of retailers and their suppliers in an open market economy with social responsibility.

ANTAD Objectives
• To promote free, fair and honest competition. 
• To train the personnel of its Associates for their development. 
• To foster the exchange of information and best practices to improve trade operations. 
• To foster an efficient relationship between the components in the distribution chain.
• To promote the social responsibility aspects of its affiliates. 
• To promote a culture of respect for the environment, efficient energy use and the fostering of renewable energy.

ANTAD International Networking 

ANTAD maintains a constant interaction with international organizations including the following: National Retail Federation (NRF), Food Marketing Institute (FMI), National Association of Convenience Stores (NACS), Produce Marketing Association (PMA), International Housewares Association (IHA), Private Label Manufacturers Association (PLMA), American Frozen Food Institute (AFFI) and the Latin American Supermarket Association (ALAS).

Asociación Nacional de Tiendas de Autoservicios y Departamentales (ANTAD)
Horacio 1855, Piso #6
Col. Chapultepec Morales
México DF 11570
MEXICO
Tel: +52-555-580-1772
Fax: +52-555-395-2610
Email: rrodriguez@antad.org.mx
Web: www.antad.net

The Netherlands

Thuiswinkel.org

The Dutch Home Shopping Association known as Thuiswinkel.org, is the principal organization promoting the interests of almost 1,300 companies selling products and/or services to consumers via internet, representing the distance selling market online of 8,2 billion euro's (2010) in the Netherlands.

'Thuiswinkel Waarborg', the Dutch trustmark for online shopping 

Since being introduced by Thuiswinkel.org in 2001, Thuiswinkel Waarborg has become the national trustmark for purchasing products and services via the internet, having the full support of the Dutch Consumers' Association. Over 1,300 certified companies carry Holland's prime trustmark for online shopping. 

Thuiswinkel.org
Belangenvereniging Thuiswinkel.org 
Horaplantsoen 20 
6717 LT Ede 
Tel: 0318 64 85 75 
Fax: 0318 64 85 76 
Email: info@thuiswinkel.org 
Web: www.thuiswinkel.org

Norway

VIRKE - Enterprise Federation of Norway

Virke, the Enterprise Federation of Norway is the most rapidly growing federation of enterprises in Norway. We believe that working life works best when the employer and the employee unite to create value.

We represent more than 16,000 businesses with more than 200,000 employees from many different sectors. Common to them all is that they represent the working life of the future - based on knowledge, service and innovation.

VIRKE - Enterprise Federation of Norway 
Boks 2900 Solli
0230 Oslo
Phone: + 47 22 54 17 00
Fax: + 47 22 06 09 30
Email: thomas.angell@virke.no
Web: www.hsh-org.no

Philippines

The Philippine Retailers Association (PRA)

The Philippine Retailers Association (PRA) first came into being as the Chamber of Philippine Department Stores and Retailers, Inc. (CPDSRI) in 1976. In 1991, after winning the bid to host the 6th Asian Retailers Conference and Expo (ARCE), the bi-annual event of the Federation of Asian Retail Associations (FARA), the Chamber changed its name into Philippine Retailers Association and adopted the now famous shopping bag logo.

Recognized as the “Pulse and Voice of the Philippine Retail Industry”, the PRA is a dynamic organization with over 400 member companies covering the gamut of the distribution chain, in its fold – from retailers, mall and shopping center operators to traders/suppliers, manufacturers, distributors and wholesalers among others.

The association’s primary objective is to help and guide its member companies attain global competitiveness as well as making the retail industry a driving force to Philippine economic development.

Philippine Retailers Association
Office Address: Unit 2607 Jollibee Plaza, F. Ortigas Jr. Road, Ortigas Center, Pasig City
Telephone no.: (632) 687-4180; 687-4181; 687-4985
Fax no.: (632) 636-0825
Email: ebbs@philretailers.com
Website: www.philretailers.comwww.philretailers.mobi

Poland

Polish Chamber of Commerce

Founded in 1997 as a unit of the economic self-government, the Polish Chamber of Commerce is the largest retail trade association in Poland. We represent over 10,000 Polish retailers and distributors of various formats including single shops, supermarkets, and nationwide franchise networks. We understand well the needs and characteristics of our commerce sector and the prospects for its development.

Working closely with the National Chamber of Trade and other employer organizations we co-run the Trade Committee, an influential team of experts that develops solutions for the retail industry in Poland. 

Grazyny Str. 14/120
Warsaw, 02-548
POLAND
Tel: +48 22 440 83 23
Fax: +48 22 440 83 23
Email:maciej.ptaszynski@pih.org.pl
Web: www.pih.org.pl

Sweden

Svensk HandelSvensk Handel

The Swedish Trade Federation (Svensk Handel) is the main organization in Sweden for retailers, wholesalers and importers. The Swedish Trade Federation has 11.000 member companies with 23.000 workplaces. These member companies handle the major part of Swedish domestic trade and commerce.

The Swedish Trade Federation:

  • Provides professional services and guidance to our member companies
  • Provides services within several specific fields, including corporate social responsibility, educational issues, environmental issues, logistics, payment issues, security, etc.
  • Meets regularly with authorities and politicians on a national and/or regional level on specific issues to underline the needs of the trade sector and emphasize the importance of the entire trade sector.
  • Is active within EuroCommerce and its committees with the aim to put forward to the European Commission the opinion, needs and demands of the trade sector (positioning the trade sector).
  • Is an employer organizations and as such we negotiates national agreements with trade unions on wages, salaries and working conditions.
  • Provides financial support to members in labor conflicts.
  • Represents the interests of the employers’ vis-à-vis the government, politicians and authorities in questions concerning social matters and conditions on the labor market.
  • Assists members in courts of law.
  • Acts within the field of company law and conducts its work like a law firm, charging member companies favorable prices for its services.

For any questions, please contact Mats Hedenström, Head, Commercial Dept.

Swedish Trade Federation / Svensk Handel
103 29 Stockholm
Sweden
Regeringsgatan 60 (visiting address)
Tel: +46-70-296 1817
Fax: +46-10-471 8662
Email: mats.hedenstrom@svenskhandel.se
Web: www.svenskhandel.se

Turkey

Turkish Federation of Shopping Centers and Retailers (TAMPF)

Turkish Federation of Shopping Centers and Retailers (TAMPF) is the roof organization of five important sectoral associations gathering the most important actors of the retail and shopping centers together. TAMPF represents more than 700 thousand employees, 100 billion dollars sales volume, an area of 15 million square meters and 59 thousand shops. It aims to accelerate the sector and the economy of the country by gathering the information and the experience of the associations and their members forming the Federation. TAMPF targets to form the infrastructure of the sustainable development of modern retailing sector in Turkey and to improve the position of the sector in Turkey’s economy and to strengthen its place in the international platform.

Turkish Federation of Shopping Centers and Retailers (TAMPF)
Dikilitas Plaza Ayazmadere Cad. Kat:8 No:10/1
Istanbul 34349
TURKEY
Tel: +0 212 327 19 99
Fax: +0 212 327 19 98
Email: info@tampf.org.tr
Web: http://www.tampf.org.tr/

USA

National Retail Federation

As the world’s largest retail trade association and the voice of retail worldwide, NRF represents retailers of all types and sizes, including chain restaurants and industry partners, from the United States and more than 45 countries abroad. Retailers operate more than 3.6 million U.S. establishments that support one in four U.S. jobs – 42 million working Americans. Contributing $2.5 trillion to annual GDP, retail is a daily barometer for the nation’s economy. NRF’s This is Retail campaign highlights the industry’s opportunities for life-long careers, how retailers strengthen communities, and the critical role that retail plays in driving innovation. 

National Retail Federation
1101 New York Ave NW, Suite 1200
Washington DC 20005
United States of America
Tel: +202-783-7971 
Fax: +202-737-2849 
Email: marzettil@nrf.com
Web: www.nrf.com

 

World AllianceWorld Alliance for Retail Excellence & Standards

The World Alliance for Retail Excellence & Standards is an alliance of at-retail companies committed to delivering exceptional sales, marketing and service support to B2C manufacturers and retailers across all channels and countries. Together — we are committed to elevating retail excellence via accredited company certification, interactive workforce development, key resource delivery, and cross-channel research. Our members are retailers, manufacturers, distributors/wholesalers, food and non-food brokers, retail service providers and support service providers working collaboratively in the retail space. These members represent the entire spectrum of retail.

World Alliance for Retail Excellence & Standards
2095 W 6th Ave, #213
Broomfield, CO 80020
United States of America
Tel: +720-442-9011
Fax: +720-442-9009
Email:TCaddell@worldalliance-retail.org 
Web: www.RetailWorldAlliance.com 

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