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The NRF Foundation shapes retail’s future by building awareness of the industry through statistics and stories; developing talent through education, experiences and scholarships; and fostering career growth among people who work in retail.

The NRF Foundation shapes retail’s future by building awareness of the industry through statistics and stories; developing talent through education, experiences and scholarships; and fostering career growth among people who work in retail.

Veterans make retail stronger

Resources for Retailers

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VETERANS MAKE RETAIL STRONGER

If you’re a retailer who already has veterans within your organization, you appreciate what a powerful resource they can be. The “can-do” attitude that they cultivated during their military careers makes them tenacious problem-solvers, impassioned customer advocates and formidable competitors for your market share.

If you haven’t yet brought a veteran into your enterprise, we invite you to post an opportunity today. We’ve also collected some great online resources, including tips for recruiting veterans

Military Veterans in Retail: A Sound Business Decision

NRF partnered with Syracuse University's Institute for Veterans and Military Families to examine the business case for hiring military veterans in retail. The report includes case studies on the military recruitment and retention programs at Walmart, Disney and Starbucks, as well as recommendations for how retailers can recruit, hire and retain veterans in their organizations. Download the report.

WHY HIRE A VETERAN?

The real question is, “why wouldn't you?” Veterans have the skills and characteristics that are often found in your best employees:

Strong Leadership

Veterans understand the value of leadership and having a solid chain of command. Many have held leadership positions themselves, managing dozens, hundreds or even thousands of personnel.

Team Attitude

Military service stresses the importance of trusting one’s team and that the unit is stronger than the sum of its parts.

Goal-Oriented

As it is in retail, the ability to think both tactically and strategically is ingrained in every military service member.

Work Ethic

Members of the U.S. military are held to high performance standards and know the importance of not just getting the job done, but getting it done right.

Accustomed to 24/7/365 Pace

From training to overseas deployments, veterans are accustomed to working in high-energy, constantly evolving environments. (Sound familiar?)

Veterans in retail: An REI career story
As director of operations at REI’s distribution center in Washington State, Tom Sydnor relies on many of the skills he learned in the military: leadership, accountability and self-motivation. Whether the focus is supply chain infrastructure, technology, loss prevention or management, a career in retail can offer veterans boundless opportunities.

More Resources for Retailers

Retail Recruiter Toolkit
Demonstrate amazing career paths in the retail industry with these materials from NRF’s Talent Acquisition Group. The toolkit includes a PowerPoint slide deck, talking points on retail careers, and links to videos and printable resources.

Employer Roadmap
Is your team in need of assistance with recruiting and retaining military veteran talent? The Employer Roadmap, created by Hiring Our Heroes, offers tips and tools that will set your team on the right path.

Connecting returning veterans with retail careers
At Retail’s BIG Show 2015, Lieutenant Colonel Brian Gilman explained how retailers can find, recruit and retain veterans.