| 1. | Cross-Channel Excellence - Moving Toward "Channel Agnotstic" Retailing (Charles Carstens, Sears Holdings Corp.) - Microsoft PowerPoint (3.2 MB) |
| 2. | Keeping Pace with the Evolving Corss-Channel Challenge (Robert Brazile, ATG; Kelly Phillips, Backcountry.com) - Adobe PDF (15.4 MB) |
| 3. | Retail 2010 (Dave Hogan, NRF) - Microsoft PowerPoint (3.4 MB) |