Store Operations

From Motorola Solutions. To meet shopper expectations in the omnichannel world, you must be able to see what’s in-stock and where it’s located across all supply chain channels. This paper discusses how omnichannel retailing is changing end-to-end supply chain operations, especially when it comes to meeting customers' complex fulfillment demands. It also examines the growth in importance of direct-to-customer shipping and offers suggestions for how retailers can utilize technology to make all the components of the supply chain work seamlessly together.

From Intel Corporation. Merchant IT organizations are grappling with two competing priorities - maintain PCI DSS compliance, and to efficiently manage hundreds or thousands of remote devices. Not to mention that new devices are always being added, and those devices may have different form factors, support requirements, and transactional security needs.

From Motorola Solutions. Lord & Taylor's flagship Fifth Avenue store in New York needed to keep their display shelves fully stocked. But display sample inventory was such a labor-intensive, time-consuming process, they could only do it once a week. With Motorola Solutions' handheld RFID readers, they saved 75% of the labor and can run display sample inventory daily. Read the case study to see how floor sample displays are now at least 95% complete, and how sales went up 2%.

From Motorola Solutions. This paper outlines the key trends shaping the unique needs and demands of the wireless environment in retail today. It also highlights six key strategies for establishing a successful wireless network. A thorough understanding of both is critical for driving compelling experiences for the connected shopper.

From Motorola Solutions. This white paper examines the future of retail, including changing shopper mindsets and behaviors, and the new expectations shoppers have for their in-store experience.

From Bit9. Constant updating of security patches and antivirus software libraries can slow response times and leave endpoints vulnerable to APT attacks. Endpoint protection based on detecting known malware is demonstrably ineffective—and has the potential to create numerous inefficiencies across your organization.

From International Sign Association. Freestanding “high-rise” signs of 50 feet or more are an essential tool for many businesses seeking to market their locations to customers, and are among the various types of products designed, manufactured, supplied and used by the 2,200 members of the International Sign Association (ISA). A common design known as a “telescoping” steel column is widely used for freestanding signs that reach heights of 50 feet or more. Tens of thousands of these signs are safely in use along the nation’s interstates and major highways. Through the ISA Technology and Research Committee, the Association became aware of concerns about a handful of these signs falling in recent years due to unknown causes. There was little data on these incidents, and as a result, conflicting theories as to possible causes. As part of its ongoing commitment to promoting the highest standards of quality and safety, ISA decided to commission an independent engineering analysis at the University of California San Diego (UCSD) to help shed more light on the issue.

From Opterus Inc. It’s becoming more and more apparent that retailers are feeling the pressure to run their stores more efficiently in the information age. It is widely accepted that there is a huge amount of information that flows from head office to the stores and retailers need to find the right technology to support their efforts to communicate, to develop the right culture, to provide visibility and to manage compliance.

From Opterus. With solutions that are tailored to specific retail functions, retailers can maximize the efficiency of store operations and be empowered to accurately and consistently distribute information, plan, schedule, assign, prioritize, automate, communicate and monitor task compliance. The key benefit: significantly reduce expenses while improving the ability to communicate with stores and monitor store compliance. By leveraging these tailored solutions, retailers can skip the extensive training or large system configuration for easy deployment and implementation.

From Ionit Technologies. It’s undisputed that organizations run better when employees have access to timely, actionable information. Understanding shopper behavior in stores is paramount to improving operations and increasing sales and profits. Video centric business intelligence systems correlate shopper behavior data from multiple systems and automatically deliver actionable reports to help hold companies to internal performance benchmarks.

From PCMS. Despite the proliferation of new customer touchpoints in today’s store environment, the point of sale (POS) remains a critical—perhaps the critical—application. As the site of the shopper’s last transaction with store technology, interaction at the POS has the potential to either enhance the overall buying experience or to deteriorate it. As customer service becomes a defining differentiator, many retailers are working hard to ensure that their POS helps customers leave the store happy.

With nearly 900,000 locations, U.S. chain retail stores are among the largest commercial consumers of electrical power. They’re in for a shock, too, as they open their utility bills in the months ahead: electricity rates, already high, are rising fast and poised to soar even higher. But instead of simply putting up with higher bills and periodic service disruptions, some proactive retailers are becoming part of the solution – and profiting from it at the same time. This paper discusses the premise behind demand response and how retailers can help save the grid by automatically reducing peak demand during critical periods, while also providing an opportunity to make money, save money and improve the environment.