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AMC Members

Susan T. Confort, Director of Marketing and Communications, Global Distribution Sector, IBM Corporation (AMC Chair)
Susan Confort is the Director of Marketing and Communications for the Global Distribution Sector (Retail, Consumer Products, Travel & Transportation and Wholesale Industries) with the IBM Corporation. She was appointed to this position in February 2009. She is responsible for overall strategy and marketing for the Distribution Sector worldwide, establishing brand permission and integrating with sales to drive revenue growth. Previously she was the Director of Marketing for the Global Retail Industry.
www.ibm.com

Stephen Sparrow, Director of Marketing, Retail, SI, SAP Americas (AMC Vice Chair)
Stephen joined SAP in April of 2011 as the US Director of Marketing for Retail. Stephen is responsible for the marketing strategy and execution of SAP’s retail offerings in the United States. Prior to joining SAP, Stephen held similar US and global roles at Microsoft and Sun Microsystems. Stephen has over twenty-five years of experience in high tech marketing and sales support, and over fifteen cumulative years of direct retail, wholesale, foodservice and consumer goods experience. Stephen currently sits on the Associate Member Advisory Committee (AMAC) of the NRF. He has been active in ARTS, the NRF Foundation and other areas of the NRF for over eleven years. He resides in Redmond, Washington with his wife and daughter. Stephen is currently experiencing the Leadership eMBA at Seattle University.
www.sap.com

Anne Brouwer, Sr. Partner, McMillanDoolittle LLP
Anne Brouwer is a Senior Partner with extensive retail management and consulting experience. Clients find her retail experience invaluable when helping them develop effective strategies, winning customer experiences, new concepts, and optimize performance in merchandising and operations. Anne leads our softlines consulting practice, working with specialty and department store retailers and fashion brands.
www.mcmillandoolittle.com

Ann Cunningham, Director, Americas Marketing, ACI Worldwide
Ann Cunningham joined ACI Worldwide in 1983 and oversees the solution marketing function in the Americas regions. She has more than 15 years of marketing and sales experience and over 25 years of electronic payment systems background. Ann is responsible for ACI’s product and promotional marketing in Canada, Latin America and the United States.
www.aciworldwide.com

James E. Dion, President, Dionco, Inc.
Dionco is an internationally renowned consulting and training firm specialized in retail selling skills, store operations, merchandising, retail technology, consumer trends and store optimization strategies.
www.dionco.com

Cris Fowler, Director, Store Systems Sales – Americas, PCMS
Cris Fowler is the Director of Store Systems Sales for PCMS, a global leader in next generation retail software solutions. He has over 28 years of experience in bringing innovative Point-of Sale and Store Systems technology to the Retail and Hospitality industries. Drawing upon those experiences, Cris brings a broad blend of cross-sector store operations best practices and leading technical solutions knowledge.
www.pcmsdatafit.com

Lucy Harendza, Senior Marketing Manager, Consumer Products and Services Sector - Americas, Cisco Systems
Lucy Harendza leads the go-to-market strategy, marketing plan, and roll-out of a highly integrated portfolio of business-relevant programs for Cisco’s set of Retail and Hospitality solutions within the Americas sales theater. Prior to Cisco, her background included management and consulting positions at IBM, ITT, Fujitsu, Nortel Networks and M Squared Consulting.
www.cisco.com

Dean Hillier, Partner, A.T. Kearney
Dean Hillier is a Partner with the Consulting Firm A.T. Kearney and is the global leader for the Firm’s Retail Center of Excellence. Based in Toronto, he is also leader of the Consumer Industries and Retail Practice in Canada and serves as a member of the global leadership team for A.T. Kearney’s Sustainability Practice. He has more than 19 years experience consulting to executive management of top-tier companies in the retail and consumer products industry. The current leader of the Firm’s Toronto office, Mr. Hillier has consulted extensively in The United States, Canada and Europe.
www.atkearney.com

Alison Kenney Paul, Vice Chairman - U.S. Retail Leader, Deloitte
Alison Kenney Paul is the vice chairman and U.S. Retail leader at Deloitte, a national practice that provides audit, tax, fnancial advisory and consulting services to retail, wholesale and distribution companies. In her role, Alison is responsible for overseeing one of the largest industry practices at Deloitte that includes more than 1,400 professionals. She heads the strategic direction, operational execution and overall leadership of the industry. She is also a preeminent spokesperson on retail trends and actively serves as a senior advisor to some of Deloitte’s largest Fortune 500 retail clients.
www.deloitte.com

Frank Riso, Retail Executive, Motorola's Industry Solutions Group
Frank Riso is the Retail Executive for Motorola’s Industry Solutions Group. He leads Motorola’s strategy and execution for the development and implementation of global strategies and initiative, operations and marketing activities for the retail and hospitality industries worldwide. His responsibilities include all activities and sales for the retail and hospitality industry as an executive member of the Worldwide Field Operations staff for Motorola’s Enterprise Mobility Solutions division, including industry relations, trade events, internal & external web content, market and competitive analysis, and joint partner marketing among others. Frank has been with Motorola Enterprise Mobility business for eighteen years.
www.motorola.com

Tom Rittman, Vice President, The Retail Equation
Tom Rittman is the vice president of Marketing for The Retail Equation. In this role, he is responsible for the organization’s branding, demand generation, marketing research and communications, as well as product marketing. Prior to joining The Retail Equation, Rittman served as the vice president of marketing for Datavantage, the retail technology subsidiary of Micros Systems Inc., where he was responsible for the organization’s marketing strategy, development and execution. Before joining Datavantage, he held various marketing leadership positions with TMW Systems and Roadway Express. Rittman holds his bachelor’s degree in Marketing from the University of Akron.
www.theretailequation.com

James R. Tippmann, Chief Executive Officer, FRCH Design Worldwide
As Chief Executive Officer at FRCH Design Worldwide, Jim Tippmann is responsible for setting the company’s strategic direction, guiding the business and directing its planned global expansion and diversification. In the course of his 20 year career with FRCH Jim has been a key driver of many national and international firm initiatives. Under his leadership as CEO the firm has become widely recognized as a leading authority in retail design. Jim is a frequent speaker nationally and internationally including giving a keynote presentation for the National Retail Federation's Annual Conference, the World Retail Congress and the Design Management Institute. In addition to Jim’s involvement with the National Retail Federation (Association Member Advisory Committee), he is an active member in the American Institute of Architects (AIA) AIA CEO Large Firm Round Table and the Urban Land Institute and the International Council of Shopping Centers (ICSC).
www.frch.com

Doug Weich, Founder and CEO, Sophelle
Doug Weich has over 25 years experience in the retail technology industry. As Founder and CEO of Sophelle, Doug has helped guide some of the nation's leading retailers through highly complex technology transitions that resulted in enterprise-wide gains in efficiency and productivity. Doug is also an Advisory Board Member at Little Pim, an award-winning foreign language learning series for young children. Prior to Sophelle, Doug co-founded and served as CTO for RetailExchange.com, an innovative leader in excess inventory solutions for manufacturers and retailers. As IT Specialist in the Retail and Direct Marketing practice for EDS Management Consulting Services/ATKearney, he advised leading national and international retailers on best practices. Doug also served as VP of IS at Wholesale Depot, where he implemented leading-edge point of sale, merchandising, warehouse, distribution, financial and database marketing systems. He began his career at Coopers & Lybrand (now PricewaterhouseCoopers).
www.sophelle.com

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