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Online Retail Sales

Tables/Charts:

Online Retail Sales as a Share of Total Retail and Food Sales, 2008-2010

Online Retail Sales Projection, 2009-2014

Online Sales by Household Income Segment, Q2 2008-2010

Key Shopping Metrics for Heavy/Medium/Light Buyer, Q2 2010

Summary Points:

  • Households earning less than $50,000 a year and more than $100,000 a year saw rapid growth in on-line retail sales Q2 2010 while growth shrank in on-line sales to the large middle income households.
  • Half of all on-line buyers are light users, accounting for just 8 percent of all on-lines sales and 30 percent of total on-line transactions.   They spend on average just $30 per transaction.
  • In contrast, the average heavy online buyer spent $615 in the second quarter of 2010, nearly five times more than medium-level onlne buyers and 20 times more than light online buyers.


Online Retail Sales as a Share of Total Retail and Food


Online Retail Forecast, 2009-2014

Online Sales by Household Income Segment, Q2 2008-2010
(Dollars and Percent)
HouseholdIncome Segment Income Segment Share of Online Retail Spending in Q2 '10 Online Retail Spending Growth in Q2 '10 vs. Q2 '08 Online Retail SpendingGrowth in Q2 '10 vs. Q2 '09
Under $50,000 22% +14% +22%
$50,000 - $99,999 41% -8% -2%
$100,000 or more 37% +28% +17%
Total 100% +8% +9%
Source: comScore, Inc. State of the U.S. Online Retail Economy in Q2 2010


Key Shopping Metrics for Heavy/Medium/Light Buyer, Q2 2010
(Dollars and Percent)
  Heavy* Medium** Light***
Share of Online Buyers 20% 30% 50%
Share of e-Commerce Dollars 69% 22% 8%
Share of Transactions 40% 30% 30%
Dollars per Buyer $615 $20% $30
Transactions per Buyer 4.7 2.4 1.4
* Top 20 percent of buyers based on dollars spent in Q2 2010.
** Next 30 percent of buyers based on dollars spent in Q2 2010
*** Bottom 50 percent of buyers based on dollars spent in Q2 2010
Source: comScore, Inc. State of the U.S. Online Retail Economy in Q2 2010


Retail Industry Indicators 2010 © NRF Foundation
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