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NRF and its specialty divisions produce many important research publications thorughout the year. Below are many of our most prominent studies/partnered studies.

Currently Available

Retail Horizons: Benchmarks and Forecasts
Retail Horizons is the definitive source of benchmarking information and in-depth analysis for retailers.
Latest Edition: 2011/2012 Survey | more Info...

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ARTS Social Blueprint for Retail
ARTS is proud to announce the Social Retailing Blueprint. This first version of the Blueprint, written by ARTS members, describes the aspects that retailers should consider when developing their social media program.
Latest Edition: 2012 | more Info...
NRF, ARTS and Shop.org Members can download for free | Purchase

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Retail Industry Indicators
Retail Industry Indicators is a comprehensive report on trends in the retail companies.
Latest Edition: 2009 | more Info...

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Customer Service and Sales Skills Standards
National skill standards in Customer Service and Sales are available to help employers build employee skills and careers. For more info, contact the NRF Foundation at 202.626.8130.
more info I purchase now

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Retailing Smarts Series Workbooks and Leader's Guides
Designed specifically for the retail sales associate, the Crisp Retailing Smarts Series is based on skill standards developed...
more Info I purchase now

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NRF Standard Color and Size Codes
The NRF Standard Color and Size Codes give retailers, vendors and manufacturers a common language for product...
more Info... | purchase now

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ARTS Standard RFPs
NRF and ARTS have developed a library of baseline standard RFPs to help retailers select the “right” software applications...
more Info...

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ARTS Whitepapers
Explore ARTS whitepapers today! Available free of charge for ARTS members.
more Info...

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ARTS Standard XML Schemas
ARTS schemas lower the cost of integrating new systems by allowing retailers to install new systems with a minimum of programming changes...
more Info...

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The State of Retailing Online (SORO)
Every year, Shop.org and Forrester Research partner to provide the eCommerce community with an update on the state of the online...
Latest Edition: 2010| more Info...

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NRF Compensation and Benefits Survey
NRF conducted the 2009 Retailer Compensation and Benefits Survey in partnership with Mercer Human Resource Consulting.
Latest Edition: 2009 | more Info...

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Customer Service Excellence 2004: Exemplary Practices in Retail
Prepared for NRF Foundation, this study presents the outstanding practices in customer service by North American retailers, selected from several hundred nominations. Each practice is delivered as a case study...
purchase now and more Info...

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STORES Buying Guides
STORES Media publishes three buying guides annually. The Retail Industry Buying Guide is the industry's premier source for products and services used in retail operations.  STORES' Software Sourcebook is the definitive resource for  retail-specific solutions; playing a critical role in helping to achieve optimum retail operating efficiency. The LPinformation Supplier Directory is the industry's in-depth resource guide for retail-specific loss prevention solutions, listing products and
services exclusively intended to achieve optimum loss prevention efficiency.

Purchase a hardcopy of the Buying Guide or Software Sourcebook

Access the Buying Guides On STORES.org for free

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Featured Product

Retail Horizons: Benchmarks for 2010, Forecasts for 2011

Retail Horizons offers a detailed overview of this dynamic and challenging industry, including the current state of the industry and retailers’ plans for the year ahead. The full report provides deep insights into tactical decisions and strategies retail companies will implement as the industry continues to recover, always maintaining a dual focus on the customer and bottom line.