Fully Stocked Shoe Displays Let Lord & Taylor Capture More Sales

Motorola Solutions
November 2012
www.motorolasolutions.com/retail



Lord & Taylor faced an all-too-common retail problem: you can’t sell what you don’t show. In the fast-changing, high-turnover arena of fashion, hot items fly off the shelves – and unless the display floor is quickly and properly stocked, the next potential sales opportunity can fly away, too.

Lord & Taylor's flagship Fifth Avenue store in New York needed to keep their display shelves fully stocked. But display sample inventory was such a labor-intensive, time-consuming process, they could only do it once a week.

With Motorola Solutions' handheld RFID readers, they saved 75% of the labor and can run display sample inventory daily. Read the case study to see how floor sample displays are now at least 95% complete, and how sales went up 2%.