Understanding Effective Communications
Janet HawkinsOpterus Inc.
August 2011
www.opterus.com
Summary:
It's becoming more and more apparent that retailers are feeling the pressure to run their stores more efficiently in the information age. There are also continued pressures from market and regulatory forces that cause compliance to remain an important topic that has to be addressed. It is widely accepted that there is a huge amount of information that flows from head office to the stores and retailers need to find the right technology to support their efforts to communicate, to develop the right culture, to provide visibility and to manage compliance.
One of the goals of this technology should be to reduce the cost of compliance. Without the investment in an effective solution, retailers will continue to experience the high costs of trying to manage compliance, the loss of revenue due to non-compliance, have no way to manage the pace of changing compliance requirements and struggle with the complexity of managing compliance globally.