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Editors Picks

 

Buyology: Truth and Lies About Why We Buy

Price: $19.96
Greening

Greentailing and Other Revolutions in Retail: Hot Ideas That Are Grabbing Customers’ Attention and Raising Profits

Price: $29.99
Retail: the art and science

Retail: The Art and Science

Price: $30.99
eCommerce | Visual Merchandising & Design | Customer Service | Finance | Human Resources
IT | Loss Prevention | Marketing | Merchandising & Buying | Retailing | Supply Chain
eCommerce
blogging heroes

Blogging Heroes: Interviews With 30 of the World’s Top Bloggers

Price: $19.99
How to start a homebased online business

How to Start a Home-based Online Retail Business

Price: $18.95
ecommerce

Streetwise
eCommerce:
Establish Your Online Business, Expand Your Reach, and Watch Your Profits Soar

Price: $19.95
always be testing

Always Be Testing: The Complete Guide to Google Website Optimizer

Price: $29.99
business blogging

Blogging for Business: Everything You Need to Know and Why You Should Care

Price: $21.95
Web Analytics: An hour a day

Web Analytics: An Hour a Day

Price: $29.99
Visual Merchandising & Design
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Design for Shopping

Design for Shopping: New Retail Interiors

Price: $65.00
New Retail

New Retail

Price: $69.95
One Off

One-Off: Independent Retail Design

Price: $45.00
Powershop

Powershop: New Japanese Retail Design

Price: $77.95
Retail Therapy

Retail Therapy: Storage Design Today

Price: $55.00
Visual Merchandising

Visual Merchandising: Windows and In-store Displays for Retail

Price: $40.00
Customer Service
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Care Packages

Care Packages for Your Customer: An Idea a Week to Enhance Customer Service

Price: $18.95
Fresh Customer Service

Fresh Customer Service

Price: $24.95
Satisfied Customers tell three people, Unsatisfied customers tell three thousand

Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000: Running a Business in Today’s Consumer-Driven World

Price:$17.56
The Celebrity Experience

The Celebrity Experience: Insider Secrets to Delivering Red Carpet Customer Service

Price: $24.95

 
Customer Service

Customer Service and Sales Skills Standards

Member Price:
$60.00
Non-Member Price:
$66.60
Customer Service Smarts

Retail Smarts Series Complete Set (Workbooks 1-12), Professional Edition

Member Price:
143.40
Non-Member Price:
$155.40
Finance
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Finance for non financial managers

Finance for the Non-Financial Manager

Price: $15.95
Guide to financial Management

Guide to Financial Management

Price: $23.96
How to open and operate a successful retail business

How to Open and Operate a Successful Retail Business

Price: $39.95
Keeping the Books

Keeping the Books: Basic Recordkeeping And Accounting for the Successful Small Business

Price: $22.95
Math for Merchandising

Math for Merchandising

Price: $74.60
Raising Capital

Raising Capital: Get The Money You Need To Grow Your Business

Price: $34.95
Human Resources
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Hiring your First Employee: A Step-by-Step Guide

Price: $24.99
Igniting Gen b and V Igniting Gen B & Gen V: The New Rules of Engagement for Boomers, Veterans, and Other Long-Termers on the Job

Price: $24.95
ITs ok to be the boss

Its OK to be the Boss: The Step-by-Step Plan to Becoming the Manager Your Employess Need

Price: $19.16
Love em or loose em

Love 'Em or Lose 'Em: Getting Good People to Stay

Price: $24.95
Pretending you Care

Pretending You Care: The Retail Employee Handbook

Price: $16.95
Survival guide to manageing employees from hell

A Survival Guide to
Managing Employees from Hell:Handling Idiots, Whiners, Slackers, And Other Workplace Demons

Price: $15.00
Information Technology
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CIO best practices

CIO Best Practices: Enabling Strategic Value with Information Technology

Price: $55.00
Design for the Social Web

Designing Social Web Applications

Price: $40.00
Groundswell

Groundswell: Winning in a World Transformed by Social Technologies

Price: 23.96
IT Risk

IT Risk: Turning Business Threats into Competitive Advantage

Price: $35.00
Web 2.0 Strategy Guide

Web 2.0: A Strategy Guide

Price: $24.99
Web analytics in an hour a day

Web Analytics: An hour a day

Price: $29.99
Loss Prevention
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Digital CCTV

Digital CCTV: A Security Professional’s Guide

Price: $59.95
Loss Prevention in the Retail Business Loss Prevention in the Retail Business

Price: $92.30
Retail Crime Security

Retail Crime, Security, and Loss Prevention: An Encyclopedic Reference

Price: $74.95
Retail Security and Loss Prevention Retail Security and Loss Prevention

Price: $84.95
Risk Analysis Risk Analysis and the Security Survey

Price: $62.95
The Essential Guide to workplace Investigations

The Essential Guide to Workplace Investigations

Price: $39.99
Marketing
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branding a store

Branding a Store: How to Build Successful Retail Brands in a Changing Marketplace

Price: $45.00
Marketing your Retail Store

Marketing Your Retail Shop in the Internet Age

Price: $27.95
One thousand retail grpahics

1000 Retail Graphics: From Signage to Logos and Everything In-store

Price: $40.00
Private Label

Private Label: Turning the Retail Brand Threat into Your Biggest Opportunity

Price: $39.95
Revitalization

Retailization: Brand Survival in the Age of Retailer Power

Price: $35.00
The Long Tail

The Long Tail: Why the Future of Business Is Selling Less of More

Price: $12.76
Merchandising & Buying
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Management of Retail Buying

Management of Retail Buying

Price: $92.30
Merchandising Made Simple

Merchandising Made Simple: Using Standards and Dynamite Displays to Boost Circulation

Price: $36.00
Merchandising Mathematics

Merchandising Mathematics for Retail

Price: $78.00
Retail: the art and science

Retail: The Art and Science

Price: $30.99
Retail Buying

Retail Buying

Price: $71.00
Retail product Management

Retail Product Management: Buying And Merchandising

Price: $55.95
Retailing
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Greening

Greentailing and Other Revolutions in Retail: Hot Ideas That Are Grabbing Customers’ Attention and Raising Profits

Price: $29.99
How to Succeed at Retail

How to Succeed at Retail: Winning Case Studies and Strategies for Retailers and Brands

Price: $39.95
How to successfully open a specialty retail shop How to Open a Financially Successful Specialty Retail & Gourmet Foods Shop

Price: $39.95
India's Store Wars India’s Store Wars: Retail Revolution and the Battle for the Next 500 Million Shoppers

Price: $22.95
Retail Art and Science

Retail: The Art and Science

Price: $30.99
Retail Management

Retail Management: A Strategic Approach

Price: $160.00
Supply Chain
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flowcasting

Flowcasting, The Retail Supply Chain: Slash Inventories, Out-of Stocks and Costs with Far Less Forecasting

Price: $59.95
Retal supply chain management

Retail Supply Chain Management

Price: $89.95
RFID Tags and their effect on Retail

Rfid Technology and Impacts on Supply Chain Management Systems

Price: $64.00
Supply Chain Excellence

Supply Chain Excellence: A Handbook for Dramatic Improvement Using the Scor Model

Price: $39.95
Supply Chain Management

Supply Chain Management Best Practices

Price: $49.95
Supply Chain Management

Supply Chain Management in the Retail Industry

Price: $92.30
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